UX & UI Case Studies
Unifying Chick-fil-A's Customer Experience Through Strategic Design Systems
Design Systems
Enterprise tools
Omni-Channel UX
Branding
Over 100+
44% Reduction in Time
Streamlining Fragmented Seller Services: Walmart's Brand Shop Builder 2.0
A new dashboard design that streamlines fragmented seller services by providing a centralized brand shop builder, an intuitive, alternative competitor to Amazon Seller Central.
E-Commerce
B2B
Data-Driven UX
Saas Dashboard
Seller Tools
26% Reduction
33% Decrease
Achieving Brand Consistency and Accessibility: A Comprehensive UI System for Cigna Healthcare
Building a comprehensive UI Design System that aligns with branding consistency, coded with React.js and adheres to modern accessibility guidelines.
Design Systems
Healthcare
Accessibility
Enterprise Tools
40% Reduction
35% Decrease
Simplifying Real Estate Sales for Texans: A Guided Platform for Highly Motivated Sellers
Step-by-step guided form and website for real estate sellers so that they can have the best cash deals in the Texas real estate market sold only to fellow Texans.
iOS/Andriod
Real Estate
Responsive Design
Branding
Story-Telling
Over 130+
15 Landing Pages
with Empathetic Storytelling Elements
Turning Manual Sales Chaos into Automated Efficiency
How strategic UX design reduced Chick-fil-A’s quarterly reporting errors by 52% and transformed licensee and administrative workflows.
Dashboard
Fast Food
Data-Driven UX
Accounting Sales
Enterprise Tools
52% Reduction
in Reporting Errors
34% Reduction
Digitizing Chick-fil-A's Quality Control: From Manual PDFs to Seamless Digital Inspections
Food Inspection
Multi-Step Form
Quality Assurance
Responsive Design
12% Improvement
in Safety Compliance
Nearly 100% Complete
48-hour resolution in critical violations
Elevating Walmart's Generic Brand Experience: Creating Inspirational Shopping Destinations
Transforming functional but uninspiring brand pages that failed to showcase brand identity into distinctive, on-brand shopping experiences.
E-Commerce
DTC
Category Page
Branding
Responsive Design
26%
Increased Customer Satisfaction ScoreÂ
30%
Modernizing Cigna's Digital Identity: From Outdated Branding to Cohesive Healthcare Experience
Healthcare
Digital Rebranding
Visual Identity
Responsive Design
Over 50+
40+
Optimizing Saatva's Mobile Commerce: Task-Based Shopping for On-the-Go Purchases
E-Commerce
DTC
iOS App Design
Luxury Furniture
Over 60+
3
Want to see more?
For a deeper-dive Figma presentation that showcases my research, methodology, and outcomes. This includes journey mapping, userflows, data-driven metrics that drive design-thinking and more UX-artifacts.
UX & UI Case Studies
Unifying Chick-fil-A's Customer Experience Through Strategic Design Systems
Building a unified system eliminates inconsistent customer experiences and operational inefficiencies caused by disconnected systems across B2B, D2C, and POS touchpoints.
Design Systems
Enterprise tools
Omni-Channel UX
Over 100+
Reusable components designed
44% Reduction in Time
For Design-to-DevelopmentÂ
Streamlining Fragmented Seller Services: Walmart's Brand Shop Builder 2.0
E-Commerce
B2B
Seller Tools
26% Reduction
in Task Completion Time
33% Decrease
Achieving Brand Consistency and Accessibility: A Comprehensive UI System for Cigna Healthcare
Design Systems
Healthcare
Accesibility
40% Reduction
in Development Time
35% Decrease
Simplifying Real Estate Sales for Texans: A Guided Platform for Highly Motivated Sellers
iOS/Android
Real Estate
Responsive Design
Over 130+
Responsive App Screens designed
15 Landing Pages
with Empathetic Storytelling Elements
Turning Manual Sales Chaos into Automated Efficiency
Enterprise Tools
Data-Driven UX
Accounting
52% Reduction
34% Reduction
Digitizing Chick-fil-A's Quality Control: From Manual PDFs to Seamless Digital Inspections
Replacing inefficient manual PDF forms and arduous workflows that delayed quality control processes with an intuitive digital inspection system.
Quality Assurance
Responsive Design
Multi-Step Form
52% Reduction
34% Reduction
Elevating Walmart's Generic Brand Experience: Creating Inspirational Shopping Destinations
E-Commerce
DTC
Category Page
52% Reduction
34% Reduction
Modernizing Cigna's Digital Identity: From Outdated Branding to Cohesive Healthcare Experience
Healthcare
Digital Rebranding
Responsive Design
Over 50+
40+
Optimizing Saatva's Mobile Commerce: Task-Based Shopping for On-the-Go Purchases
Luxury Furniture
E-Commerce
iOS App Design
Over 60+
3
Want to see more?
For a deeper-dive Figma presentation that showcases my research, methodology, and outcomes. This includes journey mapping, userflows, data-driven metrics that drive design-thinking and more UX-artifacts.
UX & UI
Case Studies
Unifying Chick-fil-A's Customer Experience Through Strategic Design Systems
Building a unified system eliminates inconsistent customer experiences and operational inefficiencies caused by disconnected systems across B2B, D2C, and POS touchpoints.
Over 100+
Reusable components designed
44% Reduction in Time
For Design-to-Development
Streamlining Fragmented Seller Services: Walmart's Brand Shop Builder 2.0
A new dashboard design that streamlines fragmented seller services by providing a centralized brand shop builder, an intuitive, alternative competitor to Amazon Seller Central.
26% Reduction
in Task Completion Time
33% Decrease
in Customer Effort Score (CES)
Achieving Brand Consistency and Accessibility: A Comprehensive UI System for Cigna Healthcare
Building a comprehensive UI Design System that aligns with branding consistency, coded with React.js and adheres to modern accessibility guidelines.
40% Reduction
in Development Time
35% Decrease
Turning Manual Sales Chaos into Automated Efficiency
52% Reduction
34% Reduction
Simplifying Real Estate Sales for Texans: A Guided Platform for Highly Motivated Sellers
Step-by-step guided form and website for real estate sellers so that they can have the best cash deals in the Texas real estate market sold only to fellow Texans.
Over 130+
Responsive App Screens designed
15 Landing Pages
Digitizing Chick-fil-A's Quality Control: From Manual PDFs to Seamless Digital Inspections
12% Improvement
Nearly 100% Complete
Elevating Walmart's Generic Brand Experience: Creating Inspirational Shopping Destinations
Transforming functional but uninspiring brand pages that failed to showcase brand identity into distinctive, on-brand shopping experiences.
26% Increased
Customer Satisfaction Score (CSAT)
30% Reduction
in Purchase Completion TIme
Modernizing Cigna's Digital Identity: From Outdated Branding to Cohesive Healthcare Experience
Leading the digital product design for a comprehensive rebranding initiative that transformed unclear visual identity into a unified system.
Over 50+
40+
Optimizing Saatva's Mobile Commerce: Task-Based Shopping for On-the-Go Purchases
Over 60+
3
User Journeys Optimized